Credibility: How Leaders Gain and Lose It, Why People Demand It by Drs. James Kouzes and Barry Posner explores the concept of credibility by explaining what. Credibility: How Leaders Gain and Lose It Why People Demand It. Author(s). James M. Kouzes · Barry Z. Posner. First published June James M. Kouzes and Barry Z. Posner, Credibility: How Leaders Gain and Lose It , Why People Demand It. Revised Edition. Jossey-Bass,

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The results of our studies over these three decades have been strikingly consistent around the world, and across categories crediblity age, gender, ethnicity, functional discipline, and organizational level. The research should be commended for its depth and breadth.

Credibility: How Leaders Gain And Lose It – James Kouzes and Barry Posner (1993)

They turn their constituents into leaders and as a result earn credibility as leadership is distributed across the organization. To be credible as a leader you must first clarify the values that guide your decisions and actions and the standards by which you choose to live your life. Without a firm foundation of personal credibility, leaders have no hope of enlisting others in a common vision.

Sustain Hope People with high hope have higher aspirations and higher levels of performance. People are just more likely to stick with you when they know they are dealing with a credible person and a credible institution.


The first chapter maintains leadership is relationship and credibility is indeed the foundation of leadership. Further, the six disciplines of credibility are offered as the means for building the foundation of credibilihy.

The biggest inspiration for a company’s success needs to begin in the big chair, and trickle down. Jim Kouzes and Barry Posner have thrown us a Hail Mary pass that can help to restore confidence and trust in our institutions. Chapter 2 – Credibility Makes a Difference Video. I will refer to this book again and again as I seek to develop leaders who are committed to living in and building the kingdom of God.

Serve a Purpose Credible leaders know that it is through their visible actions that their true commitment is demonstrated.

Chapter 1 – Leadership Is a Relationship Video. Jim and Barry do a wonderful job of showing us all why it matters, how to earn it, and how to keep it! Leadership Is a Relationship Free Download. The fifth discipline of credibility is sustaining hope.

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Chapter 4 – Appreciate Constituents Video. According to our researchpeople most want their leaders to be honest, forward-looking, competent, and inspiring. Affirm Shared Values While credible leaders honor the diversity of their many constituencies, they must also find a common ground kouzzes which everyone can stand. Strengthening credibility requires continued improvement of existing abilities which takes time and attention.

The fifth discipline of credibility is serving a purpose.

Credibility: How Leaders Gain And Lose It – James Kouzes and Barry Posner () – Veritas et Lux

Leaders are expected to have future orientation. Chapter 8 – Sustain Hope Video. You are commenting using your Facebook account. You can read more about their research and writing by visiting their website, www. And that’s why it’s so important that we remain vigil as to how credible our leadership is viewed by those we serve. Serving involves staying in touch, constant attention to listening and learning from constituents and matching words and actions.


As the world falls deeper into economic downturns kozues warfare, the question of credibility—how leaders gain and lose it—is more important than ever.

You must answer such questions as: What are these crucial attributes? View all posts by davidsteele Developing, nurturing, and empowering—this is you at your personal best as a coach, consultant, facilitator, or human resource professional.

And the greatest way to build trust is to listen carefully to the hopes, hurts and dreams of constituents.

Notify me of new comments adn email. The authors engaged in extensive research which included the surveying of over fifteen thousand people and more than four hundred written case studies. One therefore comes to the realization that high credibility earns intense commitment.