KEY LEARNING POINTS Armand V. Feigenbaum s definition of quality: A way of running a business organization. Key Beliefs: Systems thinking, relevant. Armand Vallin Feigenbaum was an American quality control expert and businessman.[3] He devised the concept of Total Quality Control which inspired Total. ​Armand V. Feigenbaum is also known for his concept of the “hidden plant“. That is that in every factory a certain proportion of its capacity is wasted through not.

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Quality is defined by the customer.

Armand V. Feigenbaum

Since these controls affect the quality of theproduct, they must be used to influence the quality of the end product. Quality control itself is defined as: Quality is a way of managing. It has been over forty years since Feigenbaumpublished his book on TQC.

Do not forget v.deigenbaum rate this article. Your rating is more than welcome or share this article via Social media! Add a link to this page on your website: Feigenbaum has been exceptionally generous, sharing his concepts, processes and implementation knowledge through numerous books, articles, interviews, keynotes and leadership as President of such groups as the American Society for Quality ASQ and the International Academy for Quality IAQ.

Managing Quality is managing the business. This website makes use of cookies to enhance browsing experience and provide additional functionality. Feigenbaum to further research technology management. Leave a Reply Cancel reply Enter your comment here Feigenbaum grew from an entry-level pre-college job to be the hands-on manager of quality as the Company-wide Manager of Manufacturing Operations and Quality Aramnd at the General Electric Company in New York City.

That armaand — in every factory a certain proportion of its capacity is wasted through not getting it right the first time. Now accepting grant applications! He received the Edward Medal of the American Society for Quality for his outstanding leadership in the field of quality control.


Did you find this article interesting? Feigenbaum is a member of many professional societies.

Armand Feigenbaum biography, quotes and books | ToolsHero

You are commenting using your Twitter account. Quality is not a temporary or quick fix but a continuous process of improvement. To find out more, including how to control cookies, see here: He also co-authored The Power of Management Capitalamand book that set a new direction for innovation in management in the twenty century.

He introduced the concept first in an article in Whileworking at GE, Feigenbaum applied the lessons he learned at M IT to examineobservations about how productivity improvement could be achieved by drivingquality in a different way from v.fiegenbaum it had been.

Hebegan zrmand career with General Electric GE in as an apprentice toolmakerand management intern with the turbine, engine and transformer group. Quality and innovation are interrelated and mutually beneficial. Save my name, email, and website in this browser for the next time I comment.

According to him, quality must encompass all the phases in themanufacturing of a product. Feigenbaum was awarded the Medaille G.

Armand Vallin Feigenbaum

Quality is a principal. Army, and twice served as general chairman of a system-wide evaluation of the quality assurance activities of the U.

Thus he emphasized the administrative viewpoint andconsidered human relations as a basic issue in quality control activities. Email required Address never made public. According to Feigenbaum, many organizationscommit the blunder of viewing statistical tools as a means to control quality.

At that time, this was an unbelievable figure; even today some managers are still to learn that this is a figure not too far removed from the truth.


Principles,Practices and Administration, Feigenbaum strove to move away from the thenprimary concern with technical methods of quality control, to quality controlas a business method. TQC today — A best Practice. Home About Grants Press Contact. They established the Feigenbaum Hall of Innovation at the Berkshire Museum, which shows innovators and inventions that originated in the Berkshires and transformed the world.

Awarded annually the Feigenbaum Scholarship in Engineering and Technology to the outstanding graduating senior of the Pittsfield high schools. Borel byFrance, the first American to be so honored, in recognition of hisinternational leadership of quality as well as his contributions to France. Simplyput, the book focused on how to achieve Total Quality Control.

Later, the emphasis should be onimplementing the features of the quality control program throughout the organization. Therefore, he suggested that organizations allow thequality control program to develop slowly. Member of the Advisory Group of the U.

Armand V Feigenbaum – Alchetron, The Free Social Encyclopedia

Quality is an individual and team commitment. The book argued that organizations must look atquality as a gateway to success.

Nevertheless, it is only through entire workforce dedication that high qualityby Total Quality Control can be achieved. Armand Feigenbaum Armand V. The brothers funded various organizations, but at one day, they decided to establish the Feigenbaum Foundation, an organization dedicated to improving the quality of life in the Berkshires.

Mintzberg Managerial Roles December v.feigenbxum, The committee reviews grant applications periodically throughout the year. Major contributor to the Colonial Theatre Restoration in Pittsfield.